Contact Us

We are here for you።

At Bete Qidusan, we treat every customer like family. Whether you have a question about the sizing and fit of our premium Tewahedo wear, need assistance tracking an authentic se'ele adno, or simply want to connect with our team, we are always happy to help.

Get in Touch

• Email: info@beteqidusan.com

• Response Time: Please allow 24 to 48 hours for a reply. We take the time to answer every email personally and respectfully.

• Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (EAT)

Have a question about your order? To help us resolve your inquiry as quickly as possible, please include your Order Number in your message.

A Quick Note on Fulfillment: To serve our global diaspora without the traditional international wait, we operate a highly efficient hybrid model. Our sacred jewelry and icons ship from our specialized international hubs, while our premium apparel is strictly custom-crafted to order using localized fulfillment. (Note: If your order contains both apparel and traditional items, they will arrive in separate packages so we can get each piece to you as fast as possible!)

Business Location: Bete Qidusan Orlando, FL, United States